Frequently asked questions
- Is Claire just an AI scribe?
- No. A scribe transcribes what's said in the room. Claire runs the patient intake before the visit, captures a complete history in the patient's own words, organizes it into a structured clinical record, and then drafts the note. The transcription is the last step, not the whole job.
- Do I lose control of my notes?
- You stay the attending. Claire drafts like a senior resident, but you review, edit, and sign every note. Nothing is finalized without you — the clinical judgment and the record remain yours.
- Will the notes be accurate, or will it hallucinate?
- Claire is grounded in the actual patient intake it conducts, not free-generated from a loose prompt, and every note is structured for your review before you sign. Because it's purpose-built for the clinical workflow rather than a general-purpose tool, the output fits how physicians actually document.
- Is my patient data safe?
- Yes. Claire is built for protected health information and is compliant with HIPAA (US), PHIPA (Ontario), and PIPEDA (Canada). PHI is encrypted in transit and at rest, access is least-privilege and logged, and Claire signs a Business Associate Agreement before handling any PHI.
- How much time will I actually save?
- Physicians using Claire reach a drafted SOAP note in under three minutes from the end of intake. More importantly, because the note is largely done by the time the visit ends, the documentation backlog that pushes charting into the evening goes away — so the real win is reclaimed capacity, not just minutes.
- Who built Claire?
- Claire was built by a team combining clinical practice and AI research, with clinician oversight on how the product gathers histories and drafts notes. It's designed with the realities of the exam room in mind, not as a generic tool repurposed for medicine.
- What specialties and settings does Claire fit?
- Claire is built for primary care first, where the intake-to-note workflow is most repetitive and most time-consuming. The same structured approach adapts to other ambulatory settings — reach out and we'll walk through your specific workflow.
- How fast can I start?
- Connecting takes under a minute, and Claire fits into your existing visit flow rather than asking you to change how you practice. Book a demo and we'll show you the workflow end to end.