Frequently asked questions
- Is Claire better than DeepScribe, Heidi, or Freed?
- Claire and those tools solve different problems. DeepScribe, Heidi, and Freed are ambient scribes that transcribe the in-room visit. Claire runs patient intake and history-taking before the visit and then drafts the note, so it is the better fit for physicians who want the whole documentation workflow handled, not just transcription.
- What is the difference between Claire and an AI medical scribe?
- A typical AI medical scribe listens during the appointment and drafts a note from what was said. Claire works earlier and wider: it interviews the patient before the visit, captures a structured history, and drafts the clinical note for the physician to review and sign — acting as an AI senior resident rather than an in-room microphone.
- Can Claire replace my AI medical scribe?
- Claire can replace a documentation-only scribe for physicians who want intake, history, and note drafting in one workflow. Practices that specifically need deep two-way EHR write-back or advanced billing-code generation today may still pair Claire with, or prefer, an enterprise ambient scribe like DeepScribe.
- Is Claire cheaper than DeepScribe?
- DeepScribe is an enterprise tool that typically costs about $300 to $500 per provider per month on a custom quote. Claire is $99 per provider per month, so Claire is substantially cheaper than DeepScribe for most practices.
- Who should use DeepScribe, Heidi, or Freed instead of Claire?
- Specialty and procedural practices needing advanced coding and deep EHR integration should consider DeepScribe. Clinicians who want a free tier or broad multi-specialty support should consider Heidi. Solo primary-care physicians who want the simplest, cheapest ambient scribe should consider Freed.
- Is Claire HIPAA compliant?
- Yes. Claire is HIPAA, PHIPA, and PIPEDA compliant. Claire signs a Business Associate Agreement before handling protected health information, encrypts data in transit and at rest, enforces least-privilege access with multi-factor authentication, and logs all access to PHI.