Frequently asked questions
- What is the difference between Claire and an ambient AI scribe?
- An ambient AI scribe listens during the appointment and drafts a note from the conversation. Claire works earlier and wider: it runs the patient interview, gathers intake and history before the visit, and drafts a structured, decision-ready note for the physician to review and sign — acting as an AI senior resident across the whole visit rather than an in-room microphone.
- Is Claire an AI medical scribe?
- Claire does the documentation an AI scribe does, but it is more than a scribe. A scribe captures the in-room conversation and turns it into a note. Claire also runs the patient interview and intake and gathers a structured history before the visit, then drafts the note — so it covers the full clinical workflow, not just transcription.
- Can Claire replace my ambient AI scribe?
- Claire can replace a documentation-only ambient scribe for physicians who want intake, history-taking, and note drafting handled in one workflow. Practices that specifically need deep two-way EHR write-back or advanced billing-code generation today may still pair Claire with, or prefer, an enterprise ambient scribe.
- Why would I choose Claire over an ambient scribe like DeepScribe, Heidi, or Freed?
- Choose Claire when you want the whole visit handled, not just the note. Ambient scribes start working once you are in the room; Claire interviews the patient and gathers the history before the appointment, surfaces red-flag patterns early, and hands you a decision-ready note to sign. If you only need in-room transcription, a pure ambient scribe is simpler and a fine choice.
- Is Claire HIPAA compliant?
- Yes. Claire is HIPAA, PHIPA, and PIPEDA compliant. Claire signs a Business Associate Agreement before handling protected health information, encrypts data in transit and at rest, enforces least-privilege access with multi-factor authentication, and logs all access to PHI.
- How much does Claire cost compared with ambient AI scribes?
- Claire is $99 per provider per month. Ambient AI scribes range from free or roughly $99 per month for solo-clinician tools up to about $300 to $500 per provider per month for enterprise platforms. Claire sits in the middle on price while covering pre-visit intake and history-taking, not just in-room transcription.